While a general manager is responsible for all aspects of a business, an operations manager is only responsible for operations and production. The responsibilities of a general manager are broader in scope and include human resources, marketing, and strategy. The role of an operations manager tends to be more specific, with experience in a particular industry niche. Every company has a particular set of objectives that it wants to meet.
It is the task of general and operations managers to develop strategies and design plans that allow the company to achieve its objectives. Learn more about this career path to see if general and operations management is right for you. General managers may fill some of the same roles, but many hold a larger management position in a company. It is common for the training required for a director of operations to be a bachelor's degree or a master's degree in business administration, liberal arts, or a specialized discipline.
An operations manager is tasked with overseeing the big picture of your organization and ensuring that all the behind-the-scenes activities that are needed to keep a company running smoothly. This question is about what a general manager does, what an operations manager, and a general manager do. They can also be involved in ensuring that the software and other programs used by the organization work properly. Company mergers, in which some managers may be fired, also have an impact on the growth of jobs for general and operations managers.
Most general and operations managers have at least a degree and experience, but educational levels vary significantly because each manager will have different obligations to fulfill. While the CEO always has overall responsibility for the company, he can delegate other responsibilities to general and operations managers, such as allowing them to oversee other departments and establish the organization's rules and regulations on a daily basis. The main functions of the CEO are to program, enforce company policies, and maintain safe and efficient work environments. General and operations managers belong to a larger work group called “senior executives,” which also includes executive officers, chief operating officers, the president, the vice president, the school superintendent, the county administrator, and the mayor.
General managers are also often involved in overseeing an organization's finances and daily operations. General and operations managers are among the highest-paid employees, however, this also causes stiff competition for the position. In small organizations, such as small manufacturers or independent retail stores, the responsibilities of the chief operating officer include managing mergers and acquisitions, overseeing cash management activities, designing fundraising strategies to support the organization's growth, and overseeing various fund investments and, at the same time, managing associated risks. Local or national training programs are sponsored by training organizations, such as the Institute of Certified Professional Managers, which offers a certified manager (CM) credential.
However, the number of training and development managers is expected to increase by 11%, according to BLS.